Cancellation / Refund Policy
Life happens and sometimes our best made plans are due to change last minute. Should there be unexpected changes to your travel plans, our cancellation policy is laid out below:
Booking Deposit: 25% of rental amount to confirm booking
Cancellation 30 Days or more before booking: 25% of rental amount retained
Cancellation between 14 and 30 Days before booking: 50% of rental amount retained
Cancellation between 7 and 14 Days before booking: 75% of rental amount retained
Cancellation 7 Days or less before booking: 100% of rental amount retained
Accidents / Replacements and Refunds of Motorcycles/Vehicles
Being in Africa, we also know that sudden and unforeseen challenges can occur whilst on tour.
Kindly also note that if the rental motorcycle or vehicle is involved in an accident, no refunds for early termination of the contract will apply. Should you require a replacement vehicle (if available) a new rental contract and conditions will apply. You will be responsible for the recovery of the damaged vehicle to the original rental depot in accordance with your rental contract. If you require a replacement vehicle to be delivered, then the charges for the delivery of the replacement vehicle will be for your account. No refund of rental days lost will be considered during the period in which a replacement vehicle is being delivered. Should there be no replacement vehicle available, no refund will be considered.