Cancellation / Refund Policy

Life happens and sometimes our best made plans are due to change last minute. Should there be unexpected changes to your travel plans, our cancellation policy is laid out below:

Booking Deposit: 25% of rental amount to confirm booking

Cancellation 30 Days or more before booking: 25% of rental amount retained

Cancellation between 14 and 30 Days before booking: 50% of rental amount retained

Cancellation between 7 and 14 Days before booking: 75% of rental amount retained

Cancellation 7 Days or less before booking: 100% of rental amount retained

Accidents / Replacements and Refunds of Motorcycles/Vehicles

Being in Africa, we also know that sudden and unforeseen challenges can occur whilst on tour.

Kindly also note that if the rental motorcycle or vehicle is involved in an accident, no refunds for early termination of the contract will apply. Should you require a replacement vehicle (si está disponible) un nuevo contrato y las condiciones de alquiler se aplicarán. You will be responsible for the recovery of the damaged vehicle to the original rental depot in accordance with your rental contract. Si necesita un vehículo de sustitución para ser entregados, then the charges for the delivery of the replacement vehicle will be for your account. No hay devolución de días de vacaciones perdidos se tendrán en cuenta durante el periodo en el que se está entregando un vehículo de sustitución. Si no existe un vehículo de sustitución disponibles, se considerará ningún reembolso.